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Store Policy's

Customer Care

At Kids' Custom Stories, our relationship with our customers extends far beyond the creation of their unique stories. We're not just in the business of creating personalised children's stories, we're in the business of sparking joy and fostering imagination.

Our dedicated customer care team is here to answer any questions about our story creation process, your order, or anything else you might be curious about. Reach out to us at,. We're available and eager to assist 24/7.

You and your children's satisfaction is our highest aim. Thank you for allowing us to craft unique stories for your little ones.

Privacy & Safety

At Kids' Custom Stories, the safety and privacy of your child are our topmost priorities. We follow stringent protocols to ensure the security of the personal details you entrust us with. Your child's name, interests, and other story personalization details are used exclusively to create their custom Story and are not shared with third parties.

Our website employs robust encryption technology to protect your data during transmission. We take rigorous measures to safeguard any personally identifiable information against unauthorized access or disclosure.

Copywrite and Ownership 

At Kids Custom Stories, we cherish the creativity and uniqueness of each custom story and illustration created for our clients. Please note that all content, including texts, images, and any other forms of media, produced by Kids Custom Stories remains the intellectual property of the company. This policy is in place to protect the originality and exclusivity of our creations.

Purchasing a custom story grants you the non-exclusive, non-transferable right to use the story and accompanying illustrations for personal, non-commercial purposes only. Reproduction, distribution, or commercial use of any kind without our express written permission is strictly prohibited. This ensures that the magic of your custom story remains unique to you and your child, preserving the personal value and integrity of our products.

For further inquiries or requests regarding the use of our materials beyond personal enjoyment, please contact our support team.

Wholesale Inquiries

At Kids Custom Stories, we believe in spreading the magic of personalised storytelling far and wide. We're thrilled that our stories often find their homes in educational settings, enriching school libraries and classrooms. If you represent a school, bookstore, or other retail establishment and are interested in stocking our custom stories, we'd love to hear from you.

We provide competitive wholesale pricing and are dedicated to supporting all our partners in bringing joy to children through our stories. Please email us at with your institution's name, location, other brands or types of books you carry. We will follow up promptly with our wholesale Pricing/catalogue and any additional information you may need.

Thank you for considering adding KCS to your story repertoire. We look forward to a potential partnership.

Que T&C's

When we are at significant demand we introduce a queuing system.
To Join the "Que" or "Waitlist" a email is required. This is to stop multiple entry's and speed up the que for everyone else.

After you enter the que you will get a confirmation email & Once you reach the top of the que you will get another email with a link to the customisation form

Payment Methods
Payment Methods

Credit / Debit Cards


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